Refund policy

Last updated: June 2026

1. Subscriptions are non-refundable

All subscription payments made to Sendpact are final and non-refundable.

2. Cancelling your subscription

You can cancel your subscription at any time from the Billing page. When you cancel, you keep access until the end of your current billing period and will not be charged again. We do not provide partial or prorated refunds for unused time.

3. Client deposits

Deposits collected from your clients through Sendpact are paid out to you and are governed by the agreement between you and your client. Sendpact does not handle refunds of client deposits.

4. Payments and disputes

Payments are processed by Stripe. If you believe you were charged in error, contact us at tudoreric735@gmail.com before disputing the charge and we'll help resolve it.

5. Questions

For anything not covered here, visit our Support page and we'll be glad to help.

This page describes Sendpact's general refund policy and is not legal advice.