How can we help?

Your client opens the link you send, reviews the proposal, types their full name in the signature field, and clicks 'Sign & pay deposit'. We record that typed signature with a timestamp. No account is required on their end.

Sendpact uses a type-to-sign electronic signature: your client types their full name and we store it with a timestamp and a record of the signing act. Electronic signatures like this can be legally effective under the US ESIGN Act and UETA where those laws apply, but enforceability depends on the parties, the agreement, and the jurisdiction. It is not a wet-ink signature or a notarization, and Sendpact is not a law firm — this is not legal advice. For high-stakes contracts, have a qualified lawyer review your agreement.

Yes. All deposits and subscriptions are processed through Stripe with bank-level encryption. We never store or see your card numbers.

Go to the Billing page in your account settings and click 'Cancel subscription'. You'll keep access until the end of your current billing period.

We do not provide refunds for partial billing periods. If you believe you are eligible for a refund under exceptional circumstances, contact us and we will review your case.